If the customer does not trust you

If you decide to change the type of activity and switch to freelancing, be prepared to independently search for customers and communicate with them. It is also worth considering that clients are different, you are pleased to work with someone, and someone turns out to be very intrusive and capricious.

Freelancers often get rejected without the customer explaining the reason for their choice. In this situation, it is very difficult to understand what you are doing wrong. Perhaps the problem lies in communication, it is necessary to refine the strategy for attracting customers. In any case, the performer remains unanswered and continues to make the same mistakes, which does not bring results in professional activities. A beginner often does not have cases and portfolios that can be provided for review by a potential customer. What to do if you don’t have a portfolio? An excellent way out of the situation is to create a business card site on a free resource. If you don’t have works to place on the site, find interesting and complex works by rewriting them and placing them in your portfolio. Being engaged in design, you can make projects that are interesting for you and also place them on a one-page website to visualize your capabilities to the customer. Learn to deal with dumping and, if you are confident in your own abilities, do quality work, do not agree to complete a task for a review or to get work that you can add to your portfolio.

What can cause mistrust in the customer?

  • Lack of testimonials and portfolio. If you have just registered on the freelance exchange and have not yet managed to collect positive feedback on cooperation, create a high-quality portfolio, the client may doubt your abilities. In this case, you can offer to send examples of your own work to the customer by mail, call or establish contact outside the exchange, complete a test task to confirm the level of your own competence.
  • If the performer does not respond to comments and does not respond in time. It is very important to stay in touch with the customer, who, during the process, has the right to control the writing of the work. It is also necessary to quickly answer all the questions of the client so that he is not nervous. If you find it inconvenient to communicate on the site, we recommend that you transfer communication to mail or any messenger, so you can quickly respond to all questions and comments.
  • Low price for hard work. Even if you do not have enough experience to do the job, you should not underestimate the cost of your own services as much as possible in order to snatch a successful order. Newcomers to freelance exchanges are used to dumping experienced authors and performers, but not every customer rushes to the low cost of work, some are primarily interested in quality.
  • Wrong communication style. During the conclusion of the transaction in the network. it is necessary to adhere to certain manners and communicate competently with the customer, since you have one chance to make a positive impression on the client.

You need to show your professionalism from the first message or call and win over the customer, so you have the opportunity to gain more trust. Experienced freelancers are advised to evaluate the psychotype of the client and, according to it, build communication tactics, express their emotions and thoughts. If the client often uses adjectives when discussing a task, you can use descriptive ones. When dealing with an emotional client, try to evoke maximum emotions in him when describing the result that he will receive from your cooperation. Given such features of a person, you have more chances to convey the necessary information to him, as well as to be heard.

If you come across a difficult client who offers to implement ideas that are inappropriate in your opinion, do not be afraid to defend your own opinion and give objective reasons for refusal. For example, if it’s about design and you are sure that the customer’s advice will look terrible, you need to convey this information to him using visualization. As you decide how the project will look like in the final result, you can darken some areas, make the picture itself not cozy, and make your version as bright and interesting as possible. In this case, most likely, the customer himself will abandon his idea and trust a professional. If you are dealing with visualization, it is very important to understand the taste of the client, which will also help to build his trust. You can present the customer with a choice of several selections and find out his opinion, what causes positive emotions and what you absolutely do not like.

If you do not have enough experience in a particular area of ​​freelancing, do not be afraid to consult with the client at important stages of the assignment, so you will avoid misunderstandings as a result. At the initial stage of cooperation, this issue should be discussed, because some clients expect the contractor to complete the task on time, without unnecessary questions and statements. Therefore, if you find such a customer, he will most likely refuse to cooperate with you and doubt the competence and level of your knowledge.

It is very important to be able to listen and hear the customer if he is trying to convey valuable information to you.

How to work with a customer?

  • If you found an order on the freelance exchange, your interests and duties are controlled by the site administration. Outside of such a resource, it would be right to conclude an agreement, even if this is not the first time you have cooperated with this customer.
  • Easy and simple to communicate with the client, the main thing is to find a common language and not use complex terminology. The customer certainly understands that he is dealing with a professional, but you need to clearly explain your vision of the task and understand what the client wants.
  • At the stage of discussing the terms of the work, it is very important to listen to the ideas and wishes of the customer. Your main task is to please the client and create a product that he will be happy with.
  • The number of revisions and other nuances of the project must be agreed in advance, as well as the deadlines for the delivery of the finished work.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how the student defends his diploma.

So what is a successful defense?

  • Competent protection text
  • positive diploma review
  • confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

  • First of all, we need to greet the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
  • Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
  • Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
  • Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
  • Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate the debatable opinions on this matter.
  • Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

  • Time. Do not forget that there are many students, but only one commission. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
  • Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
  • Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
  • Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
  • Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
  • Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.