How to get rid of a picky customer?

When working as a freelancer, it is very important to work with adequate people who know what they want. Otherwise, you will constantly work overtime, your nerves and time will be spoiled. But how to recognize where is a normal customer, and where is the one with whom there will be problems?

How to get rid of a picky customer?

In our time, there are a large number of customers who themselves do not understand what they want. They may waste too much of your time and think that for their money you have to redo the work several times. If you do not foresee such an opportunity in advance and do not draw up a technical task (TOR), it will not be easy to get out of the situation.

To save your time and nerves, it is important to notice a potential picky customer in a timely manner and protect yourself from cooperation with him. How to do it right? Let’s find out.

What problems might arise with the customer?

First, we need to understand what exactly we are trying to protect ourselves from. What can happen that can negatively affect us. What are the consequences? Let’s look at an example.

Very often, developers of the same sites are faced with similar responses from customers “Everything is fine, but a little needs to be corrected. Play around with fonts. This situation is really quite common and just infuriates freelancers. In the remark of the customer, it is not entirely clear what exactly needs to be done. Obviously, the problem arose with the fonts, they somehow didn’t like it, but what exactly is wrong is not indicated.

The whole problem is that different people have a different vision of a quality end product. It is for this reason that we often encounter misunderstanding on the part of customers. It is important to understand that each person has his own point of view, it will not always be easy to guess it.

Another common type of problem that arises is changing the conditions of a task right while working on it. Suppose we are talking about the same website development. The customer gave the task to implement the design in green, the next day he asks to do it in red. Three days later, he asks to change the main page, as he changed his mind. All this wastes your time, it is unlikely that he will pay you for redoing something.

The problem is that the customer will be right in some of these situations. For example, if you have to make a website for him, and all the conditions are stipulated simply in words. If there is no specific contract or terms of reference, you will not be guided by anything when you try to prove your point of view. In such circumstances, you will have to redo at least so that the customer does not stop working with you. All because in this case, he is likely to be right. In the absence of clearly defined requirements for the project, it is difficult to prove someone is right. To avoid such problems, it is enough just to take care of the timely preparation of the TOR, namely before the start of cooperation.

How to recognize a customer with whom there may be problems?

In order to avoid unnecessary problems, you need to notice the catch in a timely manner and refuse to cooperate with a picky customer. But how to recognize it? There are some qualities that can help identify one of them. For example:

If you are not sure that this is a conscientious customer with whom you will not have problems, it is better not to start cooperation with him. It won’t bring anything good. The opportunity to receive money does not always cover all other shortcomings and negative aspects of such cooperation.

What should I do if I have already started cooperation with him?

If you still got caught and started working with such a problematic customer, the main thing is not to show dissatisfaction. You need to try to tactfully explain that you do not intend to do a huge number of edits for free. Try to ask for the most precise explanations and specifically express your requirements. If he can’t articulate what he wants to do, don’t do anything. Ask for a specific description of all the requirements for a specific part of the project, and only then start work. This will help you, in case of conflicts, to operate with facts and win the argument.

You will most likely not be able to refuse to complete the project. In any case, this will bring you a negative review and undermine your reputation. However, you can simply express your intention to refuse to make a large number of edits. The customer may be interested in doing the job quickly, and does not want to waste time looking for a new contractor. In this case, if you spend as much time as possible on any corrections, he may just get tired of waiting.

Do your best to avoid problem customers. Read reviews about a person before you start working with him. Be sure to ask for terms of reference and specific requirements at the very first stages, and preferably even before the start of cooperation. If the customer refuses to do this, offer him to help compose it. Do not take risks and work without a specific task. Otherwise, there is a chance that you will have to do whatever he comes up with later.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how a student defends a diploma.

So what is a successful defense?

• Competent protection text
• positive diploma review
• confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

• First of all, we need to greet the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
• Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
• Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
• Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
• Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate the debatable opinions on this matter.
• Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

• Time. Do not forget that there are many students, but the commission is one. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
• Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
• Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
• Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
• Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
• Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.