How to keep customers?

The calm and productive work of a freelancer is ensured by a large number of clients. With a small flow of orders, the loss of one client is very noticeable. A freelancer must be extremely polite and attentive with everyone, then he will be provided with a good reputation.

You can search for a client on the Internet, through social networks or using special exchanges, which will simplify the search task. The first impression you make will determine how you work with that client and the total number of projects you have under their direction. A freelancer needs to show all his professional and personal qualities from the best side, do not be shy about self-promotion, show that you know your worth. Just do not overdo it – no one wants to deal with arrogant workers.

Secrets of success – how to build a relationship with a client the right way

First of all, you must show your interest in his projects. You are not just fulfilling his tasks, but you want to do everything as correctly as possible and worry about the future of the project. In addition, in communication you need to adhere to the following rules:

  • Be polite and considerate.
  • When discussing a project with a client, ask clarifying questions and try to get the most complete instructions for the project. Show that you are a professional in your field and are interested in the quality of the work performed. The main thing is not to overdo it, keep the golden mean.
  • Be always online. A freelancer who responds immediately and is constantly in touch leaves a pleasant impression of a responsible employee.
  • Adequately respond to comments and correctly correct errors. Feel free to ask questions and clarify the specifics of the task.
  • Don’t forget to thank the client and ask for feedback on your work.

You, as a professional in your field, must skillfully deal with customer objections. Engage in a constructive dialogue, specify inaccuracies and come to a common conclusion with the client. Criticism of many freelancers is annoying and they do not know how to adequately respond to it. Nevertheless, a freelancer must know his own worth, and if he is right, then gently and unobtrusively be able to lead to his vision of solving the problem.

Remuneration of a freelancer becomes a frequent stumbling block. If the client is trying to reduce the already agreed cost of work, especially if this happens all the time – think about whether it is worth working with him in the future.

In order to interest the customer, offer him such working conditions that he cannot refuse. For example, a system of cumulative discounts. A common problem among freelancers is insecurity. Many do not fulfill the promises, do not cope with the conditions of tasks, do not have time on time. Prove that you can be counted on and the client will delight with new tasks.

How do you work to get positive reviews and recommendations about you?

Locating a client is not as difficult as it might seem. The following tips will help with this:

  • Activate all kinds of mobile applications – skype, viber and more. If the customer is from another country or region, it will be much more convenient to communicate in social networks. But remember that live contact is much more effective, so do not discount simple phone communication.
  • Prepare messages with offers, promotions, discounts. Send them out with a break of 2-3 days. Don’t let this be an annoying reminder. But do not send template messages, make them individual for each client.

If the relationship with the client is established, then consider that you have completed your task. When a client treats a freelancer well, he will make contact, write a positive review, recommend to friends, etc. In this case, the more positive customers you have, the more likely you are to get new orders.

How to deal with a client at the end of a project

A common mistake of a freelancer is to assume that if you have completed one client project, then he will definitely contact you next time. And it doesn’t have to be like that. It is necessary to maintain friendly relations with the customer even after the end of the work. Send out information about your discounts, interesting offers and more. If, for example, you wrote a website, it would be appropriate to ask how it works, whether everything suits the customer, and if there are any problems. Remember that you need to interact with the client after the work is done within certain limits, because you are employees, not relatives or friends. The main thing is to do it correctly and not too intrusively. If you manage to simply win over the client in the process of work, then further communication and potential projects will become quite real.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how the student defends his diploma.

So what is a successful defense?

  • Competent protection text
  • positive diploma review
  • confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

  • First, we need to say hello to the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
  • Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
  • Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
  • Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
  • Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate debatable opinions on this matter.
  • Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

  • Time. Do not forget that there are many students, but only one commission. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
  • Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
  • Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
  • Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
  • Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
  • Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.