Details on how to contact the support service of the Winline bookmaker by calling the hotline, in live chat on the official website winline.ru or via e-mail

Winline hotline: how to contact support

The legal betting company Winline offers a wide range of betting events, live video broadcasts of matches and a high-quality Live mode. On this page, we will talk about ways to contact the bookmaker's support service: chat, phone, e-mail. And also where to find all the contact information.

How to contact Winline technical support

Method number 1. Write to chat

You will find the chat icon with the support service on the top panel of the winline.ru website. After clicking it, a window appears on the screen in which you need to specify your name and the question of interest. The operator immediately gets in touch and finds an answer within a minute. During a dialog, the window can be minimized so that it does not interfere with navigation.

After answering, a support agent will clarify if you have additional questions. Next, a pop-up window will appear on the screen in which the system will ask you to evaluate the quality of service.

There is no chat with the support service in the Winline mobile application. For assistance, the bookmaker offers to contact by phone or e-mail.

Method number 2. Call support

You can find the support phone number in the Contact Us section of the About Us tab. Call to 8 (800) 333-60-47 and ask a question or explain a problem that has arisen when playing bets in Winline. A call to Winline support is free for Russian users.

Method number 3. Use e-mail

You can send an appeal to the bookmaker by e-mail. The address [email protected] is also located in the About Us tab. In the mobile app, it can be found in the Help section of the profile tab. This method is suitable if you have technical problems (for example, difficulties during registration or authorization). The answer of the employees of the bookmaker's office will also be sent by e-mail.

Social network

There are official communities of the Winline bookmaker in the popular social network VKontakte. You can also ask your question there. Before sending a message, a warning will appear that in social networks, employees only answer general questions that do not relate to a personal account or the calculation of a specific bet.

Contact Information

The section with support service contacts and links to social networks can be found on the winline.ru website in the About us tab.