How to distinguish a customer from a spy

02.03.202221.04.2022 Sam

There is always a lot of competition on freelance exchanges, especially for jobs that many people can do. An example of such work is copywriting, website layout, and so on. In the fight for competition, some freelancers may contact others, posing as a customer, to find out the necessary details of their work. Let’s look at some behavioral patterns that can distinguish a real customer from a spy competitor.

Why spy on your competitors?

This way of analyzing competitors is quite effective, although not very fair. It can be used by both novice freelancers who want to learn how to work, communicate with a client, how to attract his attention and get an order, as well as more experienced ones. Also, freelancers can use it to solve their specific task.

For example, an order has come in that needs to solve some problem, a freelancer wants to take on this project, but does not know how to solve such a problem. In this case, he can turn to another freelancer under the guise of a customer and ask what ideas he has for implementing this project. Having received an answer to his question, a person may simply stop responding to the freelancer’s messages, because he has achieved his goal.

It can also be used to understand how to communicate with the customer in order to increase your reputation and the influx of new orders. After talking with another performer for a few minutes, you can learn many of his subtleties of work, manners of behavior and ways to attract an audience.

How do you know what a “spy” is writing to you?

It just needs a little attention. In other words, you need to analyze what a person writes and stop possible information leakage. If the customer asks a lot of questions, it makes sense to suspect something is wrong. Especially if the questions relate to the subtleties and ways to complete the task. The client should not care what technology you use to solve this problem, the result is important to him and nothing more.

Yes, there are clients who understand this area and may be interested in such subtleties, but you should not show all your cards at once. Specify all the conditions, make a specific list of tasks that need to be solved. If possible, say that the solution to a particular problem has not yet been determined, there are several options that need to be weighed.

The customer will be interested in you starting to work on his project in the near future, while the spy will try to delay the start of work, since he is not going to go that far. Receiving an advance payment is not included in the plans of such a customer, which means that it will not come to the start of the project.

How to prevent information leakage?

To avoid losing your unique customer experience, you need to be careful what you tell and to whom. You should not immediately reveal all the subtleties of working on a project for an unverified customer. Another thing is if you already have experience with this customer, completed and paid projects. In this case, trust in him may already be higher.

It is very important to analyze what the “customer” writes to you. For example, if a person who wants to order a website writes to you and asks how you plan to implement a particular element in the task, it makes sense to suspect him of “espionage”.

A real customer, as a rule, is primarily interested in the terms of work, the experience of the contractor, and the cost of the project. How you are going to implement this or that element on the site should be of interest to him after solving the above questions.

If you are asked such a question, the answer to which implies significant assistance in solving the problem, try to avoid it. Explain only in general terms what you plan to do, ask what the result should be, and convince the person that you will come up with a good solution after starting work on the project.

Another thing to look at is the reputation of the person writing to you. If we are talking about a freelance exchange, then they indicate the statistics of projects ordered and completed by the user. If you see that a person has registered quite recently, does not have a single project, and immediately upon contacting you is interested in solving a specific moment of the task, it is highly likely that this is your competitor trying to find out information.

To protect yourself from such risks, follow these rules:

Don’t trust an unverified customer right away. If his profile on the freelance exchange was created recently and has no completed projects, be more careful. This does not mean that you can not trust new people, just try not to spread your intricacies of work.
Work after prepayment. The spy will never give an advance payment to receive answers to his questions. If, even before the approval of the project, he asks a lot of specific questions, the answers to which reveal the subtleties of the work, explain to him that you will answer all the questions after making an advance payment.
Keep your work secret. If this question solves a specific problem whose solution is not publicly known, explain that you would like to keep the method of solving it secret so as not to help competitors.
Work with trusted customers. If a person has many completed projects and has positive feedback, he is unlikely to do this. Work with such people to avoid leaking information.

The method of analyzing competitors has always been used in many areas, in particular, in business. This is a good way to get new information without doing any research, because your competitors have already done it for you. They have experience, and this method allows them to be persuaded to share it. To protect yourself from this, you just need to be a little more careful.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how a student defends a diploma.

So what is a successful defense?

Competent protection text
positive diploma review
confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

First of all, we need to greet the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate debatable opinions on this matter.
Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

Time. Do not forget that there are many students, but only one commission. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.