How to make a one-time customer become a regular customer?

02.03.202221.04.2022 Sam

There is no such stability and constancy in freelancing as in a regular office job. In order to consistently earn money here, regardless of various factors, you need to be able to develop a base of regular customers. But how to do that? How to persuade the customer to re-cooperate?

How to turn a one-time customer into a regular customer?

For any freelancer, it is very important to develop a base of loyal customers. So you do not have to constantly look for new orders for your work. They will become a stable constant source of your orders and income. But building a loyal customer base is not easy. In order for the customer to become your regular customer and contact you again, you must fully satisfy all his requirements for work.

The fact is that now not all freelancers offer high quality of their services. Customers, as a rule, turn to freelance to perform a specific task with high quality and in the shortest possible time. If you manage to complete this task in time, you will probably be contacted again.

To increase your chances of re-dealing with a particular person, you must comply with all the terms of the transaction and the rules of good form. The customer should be comfortable working with you, and he should always be satisfied. It is in such conditions that he will want to contact you again.

How to persuade a client to re-order services from you?

There are several tricks that can improve your chances of re-engaging with a client. For example:

One of these tricks is to add some bonuses to your work. Do a little more than what the client asked for. Add something of your own that will surely make this job better, or just do this job before the deadline.
In addition, we must not forget about the need for high-quality and timely completion of the main work. If you still decide to do something on your own, to add some kind of “zest”, you need to do this only if certain conditions are met. Only when you are sure that the main part of the work is fully completed within the specified time frame. Otherwise, when you do not even do what the customer needed, and the meaning of your additional bonuses will be completely lost.
Make discounts for regular customers. After the customer has accepted and paid for your work, inform him that if you contact you again, you are ready to make a discount for him, for example, ten percent. The customer will be pleased, because he has already checked you and knows at what level of work you perform. If your level suits him, he will most likely contact you again.
You should also keep your portfolio up to date. The customer sees that you follow your profile, update your portfolio, constantly work and develop. After that, he understands that you are serious and you can deal with. In such conditions, there is a high probability that he will want cooperation and will offer you this in the future.
Motivate the client, show interest in his project. A person who not only blindly performs the assigned tasks, but offers his own options or strives in every possible way to improve this project, inspires more confidence in the client. If you really show your interest, it will give a good impression of you as an employee and help you earn a permanent customer. If a person has a choice between a freelancer who promises to do it quickly, but is not at all interested in the project, and a freelancer who offers to bring something new, even if he has less experience and knowledge, most likely the customer will choose the second option.
When communicating with the customer, write correctly, show respect for him, address him as “you”. This creates a good impression of you and shows the seriousness of your intentions. If the customer feels comfortable and convenient to work with you, it will not make sense for him to go looking for another employee.

The Benefits of Having Loyal Customers

Having gained a base of regular customers, you can not worry about anything, you will no longer need to constantly look for more and more new orders. Often, freelancers spend a lot of time looking for work, and not doing it. Especially at the initial stage.

If you find a source of your regular orders, and for this just a few regular customers are enough, you can find financial stability and not depend on anyone. You will not have downtime, you will spend all the time usefully.

Disadvantages of such cooperation

With all this, there are certain disadvantages in such cooperation. There is nothing wrong with constantly having orders in work and not looking for something new for yourself and just earning consistently. But, as practice shows, very often regular customers come across projects of the same type.

To complete such projects, you will not need certain new knowledge, you will just do what you know how and there is a chance to bring it to automatism. Of course, on the one hand, this is good. You don’t have to waste time, you’ll just do the job and get paid. But you will not develop.

Development is very important for a freelancer, since it is the baggage of your knowledge that determines the cost of your work. With insufficient development and lack of interest in all kinds of new technologies that appear in our world very quickly, you simply lose your value as a specialist.

A modern specialist should be aware of all new technologies and changes in their field. It is such a specialist who is valuable and in demand. To do this, you need to take projects that will bring you something new besides money, help you develop and learn. Learn to combine earnings and studies in order to constantly be aware of all the new products and remain a good specialist in any case. Learn something new, do something new. This is how you can achieve good results regardless of your activity.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how a student defends a diploma.

So what is a successful defense?

Competent protection text
positive diploma review
confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

First, we need to say hello to the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate debatable opinions on this matter.
Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

Time. Do not forget that there are many students, but only one commission. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.