Should I give my customer a mobile number?

25.12.202121.04.2022 Sam

On the freelance exchange, to increase confidence in themselves, people leave contacts with which you can quickly contact them. It can be social networks, mailbox, messenger or phone number. There is nothing wrong with giving the client your email or Skype login, so he can contact you directly at any time. However, should you give him your phone number?

To fully answer this question, it is necessary to consider a specific situation. Many factors depend on the customer himself, your trust in him and the place of work in your life. Giving a client a phone number means taking him out of business hours, as he can call at any time. This option is definitely not suitable for those who are trying to distinguish between work and leisure.

Let’s look at an example. You are relaxing with friends or walking with a girl, and then a phone call is heard in which your client asks you to explain something to him now or asks you to fix something. Uncomfortable, agree. Let’s look at the pros and cons.

Pros to give your phone number

The credibility of the performer increases. The person understands that he was entrusted with the phone, and he will be able to contact at any time and find out how things are going with his project.
More efficient communication. Due to the fact that not everyone is able to constantly be online on social networks or answer e-mail, the phone will help to quickly contact a person and discuss the necessary details.
Remove misunderstandings. When reading messages or letters, you can understand it not quite the way the author intended. Each person understands it in his own way, reads with his own intonation. In this regard, disputes may arise when misunderstandings or even disagreements arise.
Available at any time. Unlike messages that are not able to wake a person at night and force him to answer them, the client will be able to do this with a call. Whether he will allow himself to do this already depends on the specific case.

As you can see, there are advantages to this solution, some of them are even very significant. But let’s look at the disadvantages of such a solution.

Cons to give your phone number

No separation between personal life and work. If the customer has your phone number, he can call you at any time. This is not always convenient and certainly does not have a positive effect on peace of mind after hours.
You need to be in touch. If a client calls you several times and you do not pick up the phone, he will have the opportunity to suspect you of the honesty of the work.
Call at any time. Depending on the customer himself, he can call at any time, even at night, even if you are sleeping. And it does not matter at all for what purpose the call will be made, to settle an important detail or to ask how the work on the project is progressing.
The ability to transfer the number to third parties. When you give your number to a stranger, your privacy is lost, there is a risk that unknown people will call you from unknown numbers, your phone will not be the same as before.

Of course, you can give the client not your main number, but, for example, a work number if you have two phones or it supports two SIM cards. However, this does not negate the many disadvantages that can be obtained in the end. There are different people, not all of them can understand that calling at night or just after hours is not very good.

How not to give your phone number

Such moments need to be taken into account and thought several times before giving someone your number. If a client asks you for his number, ask why he needs it. Next, you need to build on the responses received. If you are not going to give out your number, but do not want to spoil relations with the customer (as this can be perceived as distrust), say that you never give out your number, this is personal. Convince him that you are always in touch during business hours, that you can write on Skype or email and the answer will come as soon as possible.

As a rule, after that, the question of obtaining a phone number by the client should disappear. In doing so, you need to remember what you promised. If e-mails remain unanswered for a long time, the customer will be able to ask for the number again, and this time it will be more difficult to refuse, since he has weighty arguments for making such a request.

Spoiling a relationship with a client is always a bad idea. If you promised to check your mail regularly – do it, if you said that you could manage it in a week – try to keep these deadlines. There is no point in violating your privacy. It is important to distinguish between personal life and work, these two concepts should not be mixed, otherwise you risk receiving calls from your customers at the most inconvenient moments.

Summing up

Of course, the decision to give out your phone number to a client is up to you. In some cases, giving a number can be a really good idea. There are customers who can use this method of communication only as a last resort. In this case, there is nothing wrong with giving him your number. At the same time, all the same, you should not give your main number, which is used by friends and relatives, since in which case it will be more problematic to change it.

In practice, email conversations are more productive. To write a letter, a person goes through the stage of its formulation, at which he considers the questions asked and can get an answer to them himself. When talking live, a person thinks less, he does not have time to analyze the situation and he can ask more questions, talk about nothing. The effectiveness of such conversations is minimized.

When a person writes a letter, he thinks more, and the letter becomes more meaningful, carries more information. This is because the response to email is not instantaneous and the person is trying to work out all the details in order to get a response in one go.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how a student defends a diploma.

So what is a successful defense?

Competent protection text
positive diploma review
confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

First of all, we need to greet the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate the debatable opinions on this matter.
Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

Time. Do not forget that there are many students, but the commission is one. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.