What infuriates freelancers about clients

The well-known phrase “the customer is always right” in the freelancing world can be modernized to “the customer is always right.” You can agree with it or not, but the fact remains that a freelancer cannot exist without a customer. What to do in cases where the behavior of the employer goes beyond professional ethics or elementary human adequacy? What to do in order not to be left without your fee and avoid undeserved remarks?

The most common causes of disagreement

As you know, customers are people too. All customers are different and all have their own approach, sometimes completely unsuitable for the contractor.

  1. Here, for example, is a fairly common problem: the customer himself does not know what he wants. He has only a very general idea of ​​what he wants to see as a result, does not give clear instructions and leaves many working moments to the discretion of the performer. And, of course, upon completion of the order, various kinds of pitfalls will begin to appear in an incredible amount. You can deal with some fairly quickly, and to fix the rest you will have to redo the entire order from scratch. How to avoid such a situation? It is always necessary to demand from the customer clear instructions for work, preferably in writing. This approach is the most practical. Firstly, you can always check the list of prescriptions and not miss any non-obvious, but rather important point. Also, the presence of a text document with requirements will help you prove your case in case of a conflict, of course, if all your actions were performed in strict accordance with the TOR. On the other hand, do not be too zealous to refuse such orders. You can always try to help the customer determine the necessary work parameters and key points. Make sure that the final version of the TOR is approved by the client and, preferably, that the fact of consent is recorded.
  2. The second common concern for a freelancer is the contradiction of some points of the TOR. For example, in the task there is a restriction on the use of a particular word, and at the same time, key phrases already contain a specified number of these words. In this case, the author is forced to use all his internal reserves to complete the order in a readable format. Here, of course, the fault for this shortcoming lies with the performer himself. There can be only one advice – be more attentive to the moment of discussing the order.
  3. Inadequate time limit. If the phrase “the project was needed yesterday” sounds, then most likely, as a result, we will find the performer in a state of mild rage. Obviously, any freelance work is a creative process. Sometimes, it is impossible to fully develop a great idea in a short time. In addition, if on the conscience of the performer, in addition to this task, there are several more “burning” orders, the quality of work can suffer greatly. And this should be taken into account when looking for a candidate to fulfill an order. What should the author do in such a case? It is necessary to rationally assess your strengths and not take on many orders at the same time, especially if their topics differ significantly or are completely diametrically opposed. In this case, the well-known proverb about two birds with one stone, which is not worth chasing, will sound to the place. Any freelancer can be unsettled by the suddenness of some moments and requirements. For example, if the bell rings at 6 a.m. on a Sunday and a request is made to do work urgently, we will again find a disgruntled employee.
  4. How to save yourself from such troubles? Strictly stipulate your working hours. For example, inform all potential clients that work calls are accepted strictly from 8:00 to 18:00 from Monday to Friday. This will not only help you save your nerves, but also contribute to the correct and rhythmic performance of tasks.
  5. The most unpleasant moment in the practice of a freelancer is when the customer refuses to pay. Yes, it would seem that this cannot be in the civilized world, but such cases do occur. An unscrupulous client may simply disappear from the visibility zone after submitting one or another version of the work or refuse to pay extra for additional changes that were not specified in the order.

What should you do if you see that the client is deliberately delaying the payment of the fee? First of all, do not panic and go down to the level where the conversation is conducted exclusively in raised tones. Indeed, it happens that payment is delayed for some objective reasons, for example, due to technical problems. And in order to fully “operate” with the requirements, it is necessary to discuss the conditions and terms of payment of the fee in advance. If the customer does not comply with the terms of the contract, first you should tactfully inquire about the reasons, and only then proceed to more serious actions.

It is worth noting that such problems, as a rule, arise only in cases with private orders. If you cooperate with a large freelance exchange and operate within the framework of the portal system, these misunderstandings will bypass you.

Exchange Author24

Let’s look at how the relationship between the contractor and the customer is regulated within the framework of the exchange Author24:

  • All information about orders is stored in the system, which means that the disputed situation will be sorted out in the most appropriate manner.
  • The order goes into work only after discussing the key points and agreeing on all the conditions.
  • Both parties are guaranteed to reach their goal. The client receives his completed order, and the author receives a fee. This is facilitated by the presence of a well-thought-out system of safe transactions.
  • Payment for services for the client and withdrawal of funds from the system by the contractor occur by any convenient means within a strictly specified time frame. For the customer, this is the moment of conclusion of the contract, and for the author, the end of the warranty period.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how the student defends his diploma.

So what is a successful defense?

  • Competent protection text
  • positive diploma review
  • confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our experts will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

  • First of all, we need to greet the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
  • Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
  • Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
  • Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
  • Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate debatable opinions on this matter.
  • Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

  • Time. Do not forget that there are many students, but only one commission. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
  • Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
  • Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
  • Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
  • Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
  • Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.