How to return a client

Through a lot of marketing research, it has been proven that it is much easier to serve old customers than to attract new ones. However, old clients do not always return to us with new, more exciting tasks. Let’s look at a number of reasons for this behavior, as well as tips that will help you win back a client.

Clients don’t remember you

This can happen to anyone, even if you have satisfied the needs of the employer by 100%, because this is an ordinary person who has new goals for life and work. Therefore, it will not surprise anyone that the client did not hire you again, because he had many other worries and acquaintances.

If, in your opinion, this was the reason why the former customer does not contact you for the implementation of new projects, then you need to carry out the following manipulations:

  • Submit interesting materials to your former employer. Spend your personal time and find information that may be useful to the client. You should send an email to him containing fascinating articles from information sources.
  • Include the client on your mailing list. This must be done immediately after the end of the cooperation, but it is important to check with him about whether it can be added there.
  • Call him or send an email to get his attention. Ask about his success in business, find out about his plans for the future. Make it clear that you are interested in helping the customer, even if he asks for recommendations regarding a new employee, in which case you will have the opportunity to offer your services.
  • Keep in touch, communicate through social networks. Find old customers and try to systematically get in touch with them by writing comments on updates, asking exciting questions and sending links to interesting sources. This will allow you to be remembered and will remind you of your activities every time. Even if the project is completed and the customer no longer needs your services, make it clear that you are ready for a long-term cooperation anyway. It is important to communicate through a social network, the account in which was created exclusively for business conversations, compromising photos or records can negatively affect your reputation.
  • Offer additional services. Working on a client’s project, you are familiar with his plans and goals. Think carefully about what services he still needs to succeed. For example, if you have been developing a website, then you can help with the design of pages on social networks, create business cards, logos, brochures, help with promotional products. Consider regular services you could provide.

The customer is unable to use your services

Often, entrepreneurs face difficulties and financial difficulties, they do not have enough money to hire the necessary specialist. Even in such a difficult situation, you can find a way out:

  • Offer the job to be done for less with a discount as a regular customer. Thus, you will not only get orders and return the employer, but also get a lot of positive feedback and recommendations.
  • Offer a range of services. When forming the project budget, you can offer to perform simple work for the same amount. This will allow the customer to save significantly, because the package of services will cost several times cheaper than their provision by various freelancers. Additional services should be small in scope and execution, but useful for the client.
  • Become a customer employee. Conduct an analysis and decide how you can cooperate with a former employer as a business partner. For example, you can become a partner by promoting the company’s products. In this way, you can earn by receiving commissions from the sale of goods.
  • Ask a former client to recommend you as a good specialist to friends. It is not uncommon for a former employer to be on the brink of bankruptcy and unable to afford even a fraction of the funds for your work. In such a situation, you should get in touch with him and ask if someone from his environment needs the services you provide.

The employer was not satisfied with the services you provided

Even if the client was not satisfied with your communication style or you didn’t get in touch in time, there is hope to return the former client.

Take this question seriously, ask for some time and talk via Skype or by phone. Spend all this time on finding out what you need to improve or change in your activities to get the desired result. Be honest, learn to take criticism calmly, be sociable and sincere.

It is important not to forget that you are doing this not only in order to win back the client, but also in order to improve yourself as a specialist and not let future customers down in the future.

During a conversation with a former employer, you let him know that you are a real professional, therefore, you know how to correct mistakes. After considering your efforts, the chances of getting an additional opportunity to prove yourself are high.

When, after many sleepless nights, the diploma is finally ready, I want to pass it and forget it. But the university will not lag behind the student so easily. After all, the full text of the diploma was read only by the supervisor, and a whole commission will gather to evaluate it. Therefore, in many respects, his assessment depends on how the student defends his diploma.

So what is a successful defense?

  • Competent protection text
  • positive diploma review
  • confident answers to commission questions

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

In the introduction to the course it is necessary to indicate many important points. One of them is methodology. The student is required to indicate what methods he will use in the study of the topic. This is not the easiest task, and often students cannot cope with this task themselves. In this case, you can contact us. Our specialists will write you a paper of any complexity, and you can discuss the price with them personally.

Speech structure

Of course, what exactly to say in the defense depends mainly on the topic of the thesis and on what exactly is written in it, but there are general recommendations that are suitable for everyone.

  • First, we need to say hello to the members of the evaluation committee. (“Dear members of the attestation commission! Your attention is presented to the final qualifying work on the topic …”)
  • Introductory part. Here you need to reveal the topic and identify the issues that are raised in the work.
  • Relevance of the topic. At this stage, it is important to prove the relevance of the chosen topic and the degree of its development in other people’s works. Indicate the subject, object, objectives and purpose of the study.
  • Theme disclosure structure. Here you just need to list the paragraphs that are in the work and briefly describe them.
  • Problem statement. To confirm the relevance of the topic, it is necessary to state the problem and indicate the debatable opinions on this matter.
  • Conclusions. At the end of the speech, the commission should hear the conclusions that the student came to in the course of writing the diploma, in which there are ways and methods for solving the stated problems.

On the one hand, it seems that it is much easier to write a graduation speech than the diploma itself. However, high-quality speech is a skillful squeeze out of the work, as well as its competent presentation. And it often happens that a diploma is written with the highest score, and a student gets a worse grade. Therefore, if there is a lack of self-confidence, you can order a speech on our website. And then the probability of failure due to bad speech will disappear. After all, we give a twenty-day guarantee for the work, and if something does not suit you, you can demand that the author finalize the order for free. We make sure that students are satisfied, so if the final version of the work does not meet the stated requirements, you will get your money back.

Formal requirements

When writing a speech for a thesis, you must also take into account that there are purely formal requirements.

  • Time. Do not forget that there are many students, but the commission is one. Therefore, the time for a defensive speech is regulated and ranges from 5 to 7 minutes. At the same time, you should remember about the time that will be spent on commission questions.
  • Intonation. Where, no matter how on the defense of a diploma, is it important to win over listeners? Therefore, it is better not to read the speech monotonously, making accents with intonation.
  • Style. When presenting a speech, it should be remembered that the main goal is understanding on the part of the commission. Therefore, you should not be too smart, but you can’t switch to colloquial speech either. In this matter, you need to observe the golden mean.
  • Pronouns. As in the diploma itself, it is important to remember during the defense that although the author of the diploma is clearly spelled out, there are a lot of true owners of knowledge reflected in the work (the authors of all the sources the student relied on plus the supervisor), so first-person pronouns are not appropriate here.
  • Questions. After the end of the speech, questions from the commission will inevitably follow, and you need to be ready for them. Suggested questions should be written down in the course of writing the thesis, work through all the questions that arose during the pre-defense, and you can also look at the questions at the end of chapters from textbooks on this topic.
  • Pre-protection. In such a matter as defending a diploma, it is better not to be presumptuous and neglect pre-defense. On it, you can practice giving a speech and write down possible questions from the audience. This will allow you to feel more confident in the official defense.

Of course, these are only recommendations, and no one forces you to strictly follow them. However, the rejection of some positions during the defense will create additional questions from the certification committee, which is not always loyal. Therefore, it is best to think through all possible questions and answer them in advance in a defensive speech. Then the teachers will have a minimum of questions, and they will be grateful for the saved time.